Thank you for contacting us regarding your experience with Anchovy!
If you would like to submit a general comment about your experience with the app and/or suggestions to improve it, please use this form.
If you are having technical problems, please look at the Common Troubleshooting Steps listed below.
If none of these steps resolve your problem:
Please complete this form to submit a complete description of the problem you are experiencing.
Common Troubleshooting Steps:
Check Internet Connection: Make sure you have a stable internet connection. Anchovy requires an active internet connection to function properly.
Restart the App: Close the Anchovy app completely and then reopen it. Sometimes, restarting the app can resolve minor issues.
Restart Your Device: If you're still experiencing problems, try restarting your device. This can help refresh the system and resolve any temporary issues.
Check for Beta Updates: If you're participating in a beta test, make sure you have the latest beta build installed. Developers often release updates to address bugs and improve performance.
Clear Cache and Data (Android Only): If you're using Anchovy on an Android device, clearing the app's cache and data may help resolve issues. You can do this through your device's settings under the "Apps" or "Application Manager" section.